A successful ERP transformation hinges on clearly defined project roles. Identifying key positions like program manager, change management team, business process owners, and an executive steering committee is essential before kick-off. Without these roles and clear responsibilities, project governance can falter, leading to budget overruns and potential derailment.
Internal alignment is equally critical. Teams must share a common vision for the project’s goals, strategy, governance, and desired outcomes. Misalignment can cause delays and cost increases. Organizations should prioritize achieving consensus before diving into implementation.
By investing time in defining roles and building internal alignment, businesses can lay a strong foundation for a successful ERP transformation.
